Last Updated: 26 February 2024

This Privacy Policy outlines how Authentic Health (“we,” “our,” or “us”) collects, uses, protects, and shares personal information obtained through our website and booking system.

1. Information We Collect

We collect the following types of personal information from users who book our services:

  • Name, Address, Email, and Phone Number: Collected for processing payments and communicating about bookings.
  • Additional Information: Any personal information provided in the notes, communication channels, or social media.

2. Purpose of Data Collection

The data we collect is used for the following purposes:

  • Payment Processing: Personal information is processed securely through Stripe for payment purposes.
  • Communication: Names and email addresses are used to communicate with users about their bookings and respond to queries.

3. Data Storage and Security

  • Storage: Data is stored securely on servers located in the UK for compliance with data protection laws.
  • Protection: We implement measures to safeguard personal information from unauthorised access.

4. Sharing of Information

We do not share user information with any third parties.

5. User Rights

Users have the right to:

  • Access: Request access to their personal information.
  • Rectification: Request correction of inaccuracies in their data.
  • Erasure: Request deletion of their personal information.

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